1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Subscribe to our newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Collection
We collect information automatically when you:
- Visit and navigate our website
- Click on links
- Open emails we send
- Interact with our advertisements
2.3 Third-Party Sources
We may receive information about you from third parties, including:
- Business partners
- Social media platforms (if you interact with us through social media)
- Analytics providers
- Advertising networks
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries, comments, and feedback
- Send administrative information, such as changes to our terms, conditions, and policies
- Send you marketing and promotional communications (with your consent where required by law)
- Personalize your experience on our website
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights, property, or safety of EuroInsure Guide, our users, or others
4. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal request.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
- With Your Consent: We may share your information with third parties when you have given us your consent to do so.
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly.
- Functional Cookies: Help to perform certain functionalities, such as remembering your preferences.
- Analytical Cookies: Allow us to understand how visitors interact with our website.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your personal information.
- Objection: You can object to our processing of your personal information.
- Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: You can withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
8. International Data Transfers
We are based in Denmark and may process, store, and transfer the personal information we collect in a country outside your residence, including countries outside the European Economic Area (EEA). These countries may have data protection laws that are different from the laws of your country.
By submitting your personal information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +45 29 96 77 79
- By mail: Vesterbrogade 124, 1620 Copenhagen, Denmark